You’re in Good Hands: Comments from patients and collegues

From Patients

I felt compelled to drop you a short note of thanks and appreciation. In all of my 68 years never have I experienced what I felt on Monday. I enjoyed my visit with a doctor, a specialist, no less. I waited only a few minutes after my specified appointment when you opened the door and welcomed me to your office. You behaved at all times in a pleasant and professional manner. You were never abrupt or condescending. You treated me in a considerate manner, listening to me and keeping me involved in the decision making with respect to the best course of action ….Perhaps I’ve become jaded due to my past experiences, but you changed that. It was as if you stepped out of a Norman Rockwell painting; a physician who was committed to her patients. Thanks again for a positive enjoyable time. Mr. H. D.

Thank you for all your help and compassion. Ms. D.B.

Thanks for always taking good care of me. It’s much appreciated. Ms. D.J.

Thank you for being here for me, and for understanding. Ms I. H.

Thank you for meeting with me yesterday. I had a hard time understanding the mastocytosis disease and have felt at loose ends trying to manage it. You were able to explain in a concise way and quickly lay out an action plan for me, pointing out the key points to focus on. You have eased my mind about the all the vast array of symptoms that I experience. You did not think you could add much to my care, but I think you have added tremendously. I am very grateful. My trip from Ottawa was time well spent indeed. Ms. H.G.

I would like to convey my sincerest thanks for discovering early my high antibody…count which eventually lead to my multiple myeloma finding. I am now able to fight this at an early stage! Thank you so much for your insight and wisdom. Ms. K. G.

I just wanted to say thank you from the bottom of my heart for trying to help me get my medication covered. It means a lot to me. Ms. E.A.

Much thanks for taking an urgent call from my GP this summer. You managed to help me through another life crisis. Ms. M.P.

You may not remember me – I came in last September for allergy testing and a quick follow up with respect to my pulmonary function results. During my appointment you spotted a nodule on my thyroid. Unfortunately, this turned out to be papillary carcinoma. I just recently had a thyroidectomy… and am in the process of recovering. I just wanted to send you a thank you for your thoroughness and professionalism. Thanks to you, they have removed all of the cancer and caught it quite early….I am grateful for your eagle eyes …especially because I had just been through many doctors’ appointments for other health reasons, and no one else spotted this.  Ms. A. G.

It was nice to work with you. .. in the past year. Thank you so much for your kindness, patience, understanding, support… and all you have done for me. Ms. S. L.

From Referring Healthcare Providers

Thank you for your ongoing excellent care of my patients. We are lucky to have you. Dr. P, Family Physician.

I just wanted to take this opportunity to thank you for your outstanding care of my patients. It is such a relief to have you in the midst of the local medical community and  I am so grateful for your thorough assessments and patience. My medical practice is made stronger by a network of referral sources such as yourself. Dr. P., Family Physician

I want to thank you for your excellent and educational assessments, which I find most informative and helpful. It certainly isn’t every specialist who takes time to give such comprehensive reports and rationale for treatment. Many of our patients have multiple mental and medical issues, which can be difficult to manage due to their social situation. They report that you treated them professionally and kindly.  Thank you for your care.
Ms. H, Nurse Practitioner

Physician Education

Thank you very much for coming to speak at the…conference last week. It was a pleasure to meet you. I gleaned a lot of information. Everyone was ecstatic that you came. They hung on to your every word. Your fan club may not be as big as Madonna’s, but it is every bit as appreciative.. Thanks again. Dr. G. W., Specialist Physician.